REFUND POLICY

Normally NO refunds, UNLESS a problem is clearly our fault as described below:
* Submit your refund request WITHIN SEVEN CALENDAR DAYS of your receipt or download of the recording.
* If the recording was sent damaged, we will first offer to correct or re-send it, or one of similar value. (Recordings that plays correctly on any 2 major Windows based media players are considered undamaged)
* You MUST NOT HAVE ATTEMPTED TO MODIFY the recording.
* Sound quality is usually excellent. Minor flaws are NOT considered damage, only significant or widespread flaws are.
* NO REFUND WILL BE ISSUED UNLESS ALL REFUND REQUIREMENTS ARE COMPLETELY MET.
Refunds are at our sole discretion. We will attempt prompt refunds but may take up to 30 days.

Attempted fraud, copyright or property right violations, etc, will be met with all available legal methods